Benefits provided by:

The Mayo Clinic Complex Care Program is an enhanced benefit available to help eligible employees and covered dependents facing a complex, rare or undiagnosed medical condition.

Eligible employees and covered dependents with a medical condition that significantly impacts their day-to-day life may be eligible for evaluation and treatment at Mayo Clinic.

The Mayo Clinic Complex Care Program is for these medical conditions:

• Cancer
• Undiagnosed symptoms or conditions

Call for full details and to get connected with Mayo Clinic:

Quantum Health

833-684-0125

Mayo Clinic will work with you to collect the appropriate medical records and determine if you would benefit from care at a Mayo Clinic campus.

If you decide to go to Mayo Clinic, travel and lodging for you and a caregiver (two caregivers if the patient is pediatric) may be covered and coordinated for you.

After evaluation and/or treatment at Mayo Clinic, you will return home for ongoing care with your local provider.

Mayo Clinic can often provide you with answers about your medical condition in a matter of days.

This enhanced benefit with Mayo Clinic provides you with access to world-class experts who have unparalleled experience in complex, rare and undiagnosed conditions.

If you travel to Mayo Clinic for care, you will experience seamless, integrated care from start to finish. Every aspect of care is coordinated to provide you with the right diagnosis and an individualized treatment plan.

The Mayo Clinic Complex Care Program is an additional layer of medical advice and care for health plan participants.

The high level of expertise that Mayo Clinic offers helps provide you with a comprehensive solution including your local doctor and other health plan benefits.

Every patient will be treated with dignity, respect and compassion, and your privacy and confidentiality will be maintained. No information about your medical condition will be shared unless you authorize it.

Mayo Clinic takes its responsibility for protecting patients’ medical information seriously. Mayo Clinic limits access to only the pertinent medical information that your care team needs.

Rochester, Minnesota

Jacksonville, Florida

Phoenix, Arizona

Expert care teams and state-of-the art facilities make it possible to deliver some of the best and most innovative care to every patient. Integrated, multidisciplinary teams facilitate rapid diagnoses, reduce pain and promote healing. Innovative new therapies, many developed by Mayo Clinic researchers, are often available, designed to address unmet patient needs.

• Cancer. Mayo Clinic is one of the largest, most comprehensive cancer centers in the world, treating more than 150,000 people each year. Mayo Clinic oncologists treat virtually every type of cancer — from the most common to the rarest forms of the disease.
• Undiagnosed symptoms or conditions. Successful treatment starts with an accurate diagnosis, and Mayo Clinic experts take the time to get it right. A team of specialists will listen to your needs and evaluate your condition.

Mayo Clinic is a nonprofit organization committed to clinical practice, education and research, providing expert, whole-person care to everyone who needs healing. With a focus on caring for patients with serious, complex illnesses, Mayo Clinic cares for more than a million people from all 50 states and nearly 140 countries every year.

Learn more about Mayo Clinic at mayoclinic.org.

Services that you or your covered dependents receive at Mayo Clinic through this program are subject to your health plan’s co-insurance and deductible. Services received through this program at Mayo Clinic are in-network.

1. Speak to your manager to plan for your time off work.
2. Enroll in Patient Online Services at mayoclinic.org or download the Mayo Clinic app on your smartphone or tablet.
3. Bring a notebook, pen and folder for notes.
4. Be prepared to openly communicate with your Mayo Clinic care team.

Call to check on eligibility for the Mayo Clinic Complex Care Program.

Quantum Health

833-684-0125

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